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| Criterion |  UX Research Empathy Mapping |  Operations Accountability Ladder |  Facilitation Expectation Mapping |  Facilitation Consensus Workshop |
|---|---|---|---|---|
Purposedifferent | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on. | When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge. | When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time. |
Complexitydifferent | Low | Low | Low | Medium |
Timedifferent | 30–60 min | 20-45 min | 45-90 min | 1-3 h |
Participantsdifferent | 4-8 | 1-8 | 3-12 | 5-30 |
Formatdifferent | Workshop | Workshop + async | Workshop | Workshop |
Outputdifferent | Empathy Map, Assumptions List, Research Gaps | Ownership Reflection, Action Commitment, Coaching Notes | Expectation Map, Alignment Notes, Agreements | Consensus Clusters, Theme Titles, Priority Areas |
Tagsno overlap | SynthesisQualitativeWorkshop | ResponsibilityLeadershipTeam | AlignmentStakeholdersTeam | FacilitationConsensusWorkshopAlignment |