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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.
Complexitydifferent
LowLowMediumMedium
Timedifferent
30–60 min20-45 min1-2 h1-3 h
Participantsdifferent
4-81-84-125-30
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsOwnership Reflection, Action Commitment, Coaching NotesAlignment Map, Open Issues, Decision QuestionsConsensus Clusters, Theme Titles, Priority Areas
Tagsno overlap
SynthesisQualitativeWorkshop
ResponsibilityLeadershipTeam
AlignmentStakeholdersStrategyFacilitation
FacilitationConsensusWorkshopAlignment
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