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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for ABC Analysis
Operations
ABC Analysis
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Theory of Constraints.
Operations
Theory of Constraints
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.For a system that does not get faster despite effort, the method directs attention to the bottleneck. It concentrates improvement on the point that actually limits throughput.
Complexitydifferent
LowLowMediumHigh
Timedifferent
30–60 min30-60 min1-3 h2-4 h Analyse, laufend
Participantsdifferent
4-81-53-103-12
Formatdifferent
WorkshopAsyncWorkshopWorkshop + async
Outputdifferent
Empathy Map, Assumptions List, Research GapsABC Classification, Focus Rules, Control ListProcess Map, Handoff List, Improvement BacklogConstraint Map, Improvement Plan, Flow Metrics
Tagsno overlap
SynthesisQualitativeWorkshop
PrioritizationOperationsPortfolio
ProcessOperationsImprovement
OperationsConstraintsFlowImprovement
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