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| Criterion |  UX Research Empathy Mapping |  Operations 5 Whys |  Operations MORT Analysis |  Operations Barrier Analysis |
|---|---|---|---|---|
Purposedifferent | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps. | For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions. |
Complexitydifferent | Low | Low | High | Medium |
Timedifferent | 30–60 min | 15-30 min | Mehrere Tage bis Wochen | 2-4 h |
Participantsdifferent | 4-8 | 2-6 | 2-6 | 2-6 |
Formatdifferent | Workshop | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Empathy Map, Assumptions List, Research Gaps | Root cause notes, Countermeasures | MORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations | Barrier Inventory, Failure Analysis per Barrier, Action Backlog |
Tagsno overlap | SynthesisQualitativeWorkshop | Root causeIncidentLeanProblem solving | Root causeSafetySystemicIncident | Root causeSafetyIncident |