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Criterion
Empathy Mapping
UX Research
Empathy Mapping
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration of Lean Startup with its method-specific working model.
Innovation
Lean Startup
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For uncertain business assumptions, the method forces the idea into contact with real market reactions early. It separates wishful picture, assumption, and observable behavior, so that learning becomes faster than planning. This translates uncertainty into measurable insight.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
LowLowMediumMedium
Timedifferent
30–60 min15-30 minWochen bis Monate je Lernzyklus1-4 h
Participantsdifferent
4-82-62-83-8
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Empathy Map, Assumptions List, Research GapsRoot cause notes, CountermeasuresHypothesis list, MVPs, Learning reports, Pivot or persevere decisionProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
SynthesisQualitativeWorkshop
Root causeIncidentLeanProblem solving
LeanStartupValidationMVP
Root causeProblem solvingQualityIncident
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