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Criterion
Paper illustration of Dual Track Agile with its method-specific working model.
Product Discovery
Dual-Track Agile
Paper illustration for Opportunity Interview
Product Discovery
Opportunity Interview
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration for Problem Interview
Product Discovery
Problem Interview
Purposedifferent
When uncertainty and delivery run in parallel, it separates learning work from implementation while keeping both connected. It prevents unvalidated ideas from falling directly into the delivery stream.When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.
Complexitysame
MediumMediumMediumMedium
Timedifferent
Laufend, Wochen bis Monate30-60 min je Interview2-4 h30-60 min je Interview
Participantsdifferent
4-105-12 Interviews4-105-12 Interviews
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Discovery Backlog, Delivery Backlog, Experiment-Ergebnisse, Validierte StoriesInterview Notes, Opportunity Themes, Customer QuotesJourney Map, Pain-point List, Opportunity BacklogProblem Evidence, Risk Notes, Customer Segments
Tagsno overlap
AgileDiscoveryDelivery
DiscoveryInterviewsOpportunityCustomer
JourneyServiceService design
DiscoveryInterviewsValidation
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