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Criterion
Paper illustration of Double Diamond with its method-specific working model.
Innovation
Double Diamond
Surveys method illustration showing its working structure
UX Research
Surveys
Paper illustration for Problem Interview
Product Discovery
Problem Interview
Design Thinking as a learning loop: an observation notebook, a focused problem statement, different idea sketches, a cardboard prototype and user-test notes. Feedback leads to new understanding.
Innovation
Design Thinking
Purposedifferent
For complex problems with a fuzzy situation, the method cleanly separates search space and decision. It first creates breadth in understanding and then focus in elaboration. This brings open questions, problem definition, and solution path into a traceable movement.When a topic needs to be validated broadly and many people can answer the same question, surveys gather structured feedback in a scalable form. Answers become comparable and segmentable instead of remaining merely anecdotal.When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service.
Complexitydifferent
MediumMediumMediumHigh
Timedifferent
Wochen bis Monate3-14 Tage30-60 min je Interview1 Tag bis mehrere Wochen
Participantsdifferent
3-1250+5-12 Interviews4-10
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncWorkshop
Outputdifferent
Problem Statement, Solution Options, Prototypes, Deliverables per PhaseSurvey Results, Charts, Segment InsightsProblem Evidence, Risk Notes, Customer SegmentsProblem Statement, Prototype, Test Learnings
Tagsno overlap
ProcessDivergenceInnovation
QuantitativeResearchValidation
DiscoveryInterviewsValidation
InnovationPrototypeResearch
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