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Criterion
Paper illustration of Double Diamond with its method-specific working model.
Innovation
Double Diamond
The Scrum Team inspects people, interactions, processes, tools, and the Definition of Done, then agrees on a few testable improvements.
Agile
Sprint Retrospective
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Purposedifferent
For complex problems with a fuzzy situation, the method cleanly separates search space and decision. It first creates breadth in understanding and then focus in elaboration. This brings open questions, problem definition, and solution path into a traceable movement.When a sprint is over and friction shouldn't simply be carried forward, it opens the view onto collaboration and patterns. It creates space to see causes and changes together.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
Wochen bis MonateUp to 3 hours for a one-month Sprint; shorter Sprints are usually shorterAs needed1-3 h
Participantsdifferent
3-12Scrum Team4-153-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Problem Statement, Solution Options, Prototypes, Deliverables per PhaseImprovement actions, Team agreementsIncident Log, Action Tracker, Stakeholder UpdatesProcess Map, Handoff List, Improvement Backlog
Tagsno overlap
ProcessDivergenceInnovation
RetrospectiveImprovementLearning
IncidentOperationsReliability
ProcessOperationsImprovement
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