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| Criterion |  Innovation Double Diamond |  Operations Process Mapping |  DevOps Game Day |  Operations Gemba Walk |
|---|---|---|---|---|
Purposedifferent | For complex problems with a fuzzy situation, the method cleanly separates search space and decision. It first creates breadth in understanding and then focus in elaboration. This brings open questions, problem definition, and solution path into a traceable movement. | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. |
Complexitydifferent | Medium | Medium | High | Low |
Timedifferent | Wochen bis Monate | 1-3 h | Halber Tag | 30-120 min |
Participantsdifferent | 3-12 | 3-10 | 5-20 | 2-6 |
Formatdifferent | Workshop + async | Workshop | Workshop | Workshop |
Outputdifferent | Problem Statement, Solution Options, Prototypes, Deliverables per Phase | Process Map, Handoff List, Improvement Backlog | Simulation Notes, Gaps List, Updated Runbooks | Observation Notes, Improvement Ideas |
Tagsno overlap | ProcessDivergenceInnovation | ProcessOperationsImprovement | ResilienceOperationsIncident | LeanObservationProcessOperations |