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Criterion
Paper illustration of Double Diamond with its method-specific working model.
Innovation
Double Diamond
Paper illustration of MORT Analysis with its method-specific working model.
Operations
MORT Analysis
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For complex problems with a fuzzy situation, the method cleanly separates search space and decision. It first creates breadth in understanding and then focus in elaboration. This brings open questions, problem definition, and solution path into a traceable movement.For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumHighLowLow
Timedifferent
Wochen bis MonateMehrere Tage bis Wochen30-120 min15-30 min
Participantsdifferent
3-122-62-62-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Problem Statement, Solution Options, Prototypes, Deliverables per PhaseMORT Worksheets, Findings per Branch, Corrective Actions, Systemic RecommendationsObservation Notes, Improvement IdeasRoot cause notes, Countermeasures
Tagsno overlap
ProcessDivergenceInnovation
Root causeSafetySystemicIncident
LeanObservationProcessOperations
Root causeIncidentLeanProblem solving
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