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Criterion
Paper illustration of Double Diamond with its method-specific working model.
Innovation
Double Diamond
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Purposedifferent
For complex problems with a fuzzy situation, the method cleanly separates search space and decision. It first creates breadth in understanding and then focus in elaboration. This brings open questions, problem definition, and solution path into a traceable movement.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
Wochen bis Monate30-120 min1-3 h1-3 h
Participantsdifferent
3-122-63-102-6
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Problem Statement, Solution Options, Prototypes, Deliverables per PhaseObservation Notes, Improvement IdeasProcess Map, Handoff List, Improvement BacklogStandard Work Sheet, Deviation List, Improved Standard, Training Needs
Tags1 shared
ProcessDivergenceInnovation
LeanObservationProcessOperations
ProcessOperationsImprovement
LeanProcessQuality
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