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Criterion
Paper illustration of Double Diamond with its method-specific working model.
Innovation
Double Diamond
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Learning Review.
Operations
Learning Review
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For complex problems with a fuzzy situation, the method cleanly separates search space and decision. It first creates breadth in understanding and then focus in elaboration. This brings open questions, problem definition, and solution path into a traceable movement.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.After a project phase with mixed results, the method makes learning from the individual case reusable. It connects events, decisions, and systemic conditions into robust insights.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumLowMediumLow
Timedifferent
Wochen bis Monate30-120 min1-3 h15-30 min
Participantsdifferent
3-122-63-102-6
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Problem Statement, Solution Options, Prototypes, Deliverables per PhaseObservation Notes, Improvement IdeasLearning Review Notes, System Factors, Improvement ActionsRoot cause notes, Countermeasures
Tagsno overlap
ProcessDivergenceInnovation
LeanObservationProcessOperations
LearningRetrospectiveIncidentOperations
Root causeIncidentLeanProblem solving
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