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| Criterion | ![]() Innovation Double Diamond | ![]() Operations Gemba Walk | ![]() DevOps Game Day | ![]() Operations 5 Whys |
|---|---|---|---|---|
Purposedifferent | For complex problems with a fuzzy situation, the method cleanly separates search space and decision. It first creates breadth in understanding and then focus in elaboration. This brings open questions, problem definition, and solution path into a traceable movement. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. |
Complexitydifferent | Medium | Low | High | Low |
Timedifferent | Wochen bis Monate | 30-120 min | Halber Tag | 15-30 min |
Participantsdifferent | 3-12 | 2-6 | 5-20 | 2-6 |
Formatdifferent | Workshop + async | Workshop | Workshop | Workshop |
Outputdifferent | Problem Statement, Solution Options, Prototypes, Deliverables per Phase | Observation Notes, Improvement Ideas | Simulation Notes, Gaps List, Updated Runbooks | Root cause notes, Countermeasures |
Tagsno overlap | ProcessDivergenceInnovation | LeanObservationProcessOperations | ResilienceOperationsIncident | Root causeIncidentLeanProblem solving |



