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Criterion
Paper illustration of Double Diamond with its method-specific working model.
Innovation
Double Diamond
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of Family Tree Analysis with its method-specific working model.
Operations
Family Tree Analysis
Paper illustration of MORT Analysis with its method-specific working model.
Operations
MORT Analysis
Purposedifferent
For complex problems with a fuzzy situation, the method cleanly separates search space and decision. It first creates breadth in understanding and then focus in elaboration. This brings open questions, problem definition, and solution path into a traceable movement.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a series of incidents with a similar pattern, the method arranges individual events as branches of a common origin. It makes visible which conditions keep recurring.For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps.
Complexitydifferent
MediumLowMediumHigh
Timedifferent
Wochen bis Monate30-120 min2-4 hMehrere Tage bis Wochen
Participantsdifferent
3-122-62-62-6
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Problem Statement, Solution Options, Prototypes, Deliverables per PhaseObservation Notes, Improvement IdeasFamily Tree Diagram, Pattern Notes, Systemic MeasuresMORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations
Tagsno overlap
ProcessDivergenceInnovation
LeanObservationProcessOperations
Root causePatternsIncidentSystemic
Root causeSafetySystemicIncident
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