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Criterion
Paper illustration for Dot Estimation.
Facilitation
Dot Estimation
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
When size or effort can only be estimated roughly, Dot Estimation condenses the group's experience into a quick range. It turns individual contributions into a visible selection. The result is captured as an Effort Heatmap, Risk Signals, and Discussion Targets.When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
LowHighHigh
Timedifferent
5-20 min0.5-2 Tage2-6 h
Participantsdifferent
3-206-123-10
Formatsame
WorkshopWorkshopWorkshop
Outputdifferent
Effort Heatmap, Risk Signals, Discussion TargetsService Blueprint, Fail Points, Ownership MapFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
EstimationEffortRisk
Service designOperationsJourneyBlueprint
RiskQualityOperationsRoot cause
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration: scenarios and architectural decisions are connected to identified risks.
Architecture
ATAM (Architecture Tradeoff Analysis Method)
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas