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Criterion
A paper-based illustration representing Domain Storytelling with its core stages and visible working result.
Knowledge Modeling
Domain Storytelling
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Theory of Constraints.
Operations
Theory of Constraints
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
Domain Storytelling translates domain knowledge into a shared narrative of actors, objects, and workflows. It is especially useful when language, rules, and process understanding must be tightly connected.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.For a system that does not get faster despite effort, the method directs attention to the bottleneck. It concentrates improvement on the point that actually limits throughput.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
LowMediumHighLow
Timedifferent
1-2 h1-3 Wochen2-4 h Analyse, laufend30-120 min
Participantsdifferent
2-84-12 Beobachtungen3-122-6
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Domain Story, Glossary Notes, Process NarrativeField Notes, Workflow Insights, Pain PointsConstraint Map, Improvement Plan, Flow MetricsObservation Notes, Improvement Ideas
Tagsno overlap
KnowledgeDomain-Driven DesignProcess
UX researchObservationContext
OperationsConstraintsFlowImprovement
LeanObservationProcessOperations
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