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| Criterion |  Knowledge Modeling Domain Storytelling |  UX Research Contextual Inquiry |  Operations Theory of Constraints |  Operations After-Action Review |
|---|---|---|---|---|
Purposedifferent | Domain Storytelling translates domain knowledge into a shared narrative of actors, objects, and workflows. It is especially useful when language, rules, and process understanding must be tightly connected. | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | For a system that does not get faster despite effort, the method directs attention to the bottleneck. It concentrates improvement on the point that actually limits throughput. | After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement. |
Complexitydifferent | Low | Medium | High | Low |
Timedifferent | 1-2 h | 1-3 Wochen | 2-4 h Analyse, laufend | 20-45 min |
Participantsdifferent | 2-8 | 4-12 Beobachtungen | 3-12 | 3-12 |
Formatdifferent | Workshop | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Domain Story, Glossary Notes, Process Narrative | Field Notes, Workflow Insights, Pain Points | Constraint Map, Improvement Plan, Flow Metrics | Lessons learned, Action items, Event summary |
Tagsno overlap | KnowledgeDomain-Driven DesignProcess | UX researchObservationContext | OperationsConstraintsFlowImprovement | LearningOperationsImprovement |