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Criterion
Paper illustration for DMAIC.
Operations
DMAIC
Paper illustration of the Value Proposition Canvas: Value Map with products and services, pain relievers and gain creators on the left; Customer Profile with jobs, pains and gains on the right.
Product Strategy
Value Proposition Canvas
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Paper illustration of the Force Field Analysis working structure.
Decision Making
Force Field Analysis
Purposedifferent
For a process problem with fluctuating performance, the method brings analysis and improvement into a disciplined sequence. It creates a framework in which numbers, causes, and control come together.When the value proposition and customer expectation drift apart, it makes fit and mismatch legible. It shows where offering and need don't yet come together.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.In change initiatives, supporting and restraining forces sit at the table at the same time. Force Field Analysis makes these tensions explicit and shows where change can be pushed forward by strengthening or relieving.
Complexitydifferent
HighMediumHighLow
Timedifferent
2-12 Wochen1-2 h1-4 Wochen45-90 min
Participantsdifferent
3-102-86-30 Experten3-12
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncWorkshop
Outputdifferent
Project Charter, Measurement Plan, Cause Analysis, Control PlanValue Proposition Canvas, Fit Gaps, HypothesesExpert Forecast, Consensus Range, Assumption NotesForce Field Map, Change Levers, Risk Notes
Tagsno overlap
Continuous improvementQualityProcess improvement
ValueNeedsStrategy
ForecastingExpertsDecisionStrategy
ChangeDecisionStrategy
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