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Criterion
Paper illustration for DMAIC.
Operations
DMAIC
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
Purposedifferent
For a process problem with fluctuating performance, the method brings analysis and improvement into a disciplined sequence. It creates a framework in which numbers, causes, and control come together.Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.
Complexitydifferent
HighHighMediumMedium
Timedifferent
2-12 Wochen0.5-3 Tage45-90 min60-180 min
Participantsdifferent
3-105-152-54-20
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Project Charter, Measurement Plan, Cause Analysis, Control PlanRich Picture, Root Definitions, Conceptual Models, Change AgendaA3 Report, Action Plan, Root Cause AnalysisCynefin Map, Domain-specific Actions, Sensemaking Notes
Tagsno overlap
Continuous improvementQualityProcess improvement
Soft systemsComplexitySensemakingSystems thinking
LeanProblem solvingCoachingOperations
ComplexitySensemakingDecision
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