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Criterion
Paper illustration for DMAIC.
Operations
DMAIC
Paper illustration of many question cards around one challenge
Facilitation
Question Burst
Paper illustration for Knowledge Mapping.
Knowledge Modeling
Knowledge Mapping
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Purposedifferent
For a process problem with fluctuating performance, the method brings analysis and improvement into a disciplined sequence. It creates a framework in which numbers, causes, and control come together.When a problem gets covered up too quickly with answers, Question Burst puts the better question at the center. The format opens the thinking space before the group commits to an interpretation.Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.
Complexitydifferent
HighLowMediumMedium
Timedifferent
2-12 Wochen15-30 min1-3 h1-2 h
Participantsdifferent
3-102-83-121-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Project Charter, Measurement Plan, Cause Analysis, Control PlanQuestion List, Reframed Challenge, Learning PromptsKnowledge Map, Critical Knowledge Areas, Transfer PlanConcept Map, Relationship Labels, Knowledge Gaps
Tagsno overlap
Continuous improvementQualityProcess improvement
QuestionsReframingFacilitationSensemaking
KnowledgeMappingRisk
KnowledgeConceptsMappingSensemaking
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