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Criterion
Paper illustration for DMAIC.
Operations
DMAIC
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Paper illustration of an assumption matrix with prioritized test cards
Decision Making
Assumption Surfacing
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
For a process problem with fluctuating performance, the method brings analysis and improvement into a disciplined sequence. It creates a framework in which numbers, causes, and control come together.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
HighHighLowHigh
Timedifferent
2-12 Wochen1-4 Wochen45-90 min2-6 h
Participantsdifferent
3-106-30 Experten2-83-10
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncWorkshop
Outputdifferent
Project Charter, Measurement Plan, Cause Analysis, Control PlanExpert Forecast, Consensus Range, Assumption NotesAssumption List, Critical Assumptions, Learning PlanFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
Continuous improvementQualityProcess improvement
ForecastingExpertsDecisionStrategy
AssumptionsRiskDecisionDiscovery
RiskQualityOperationsRoot cause
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