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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Waste Analysis.
Operations
Waste Analysis
Paper illustration for DMAIC.
Operations
DMAIC
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.For a process that keeps people busy but creates little value, the method exposes waste. It directs attention to unnecessary movement, waiting times, rework, and overdelivery.For a process problem with fluctuating performance, the method brings analysis and improvement into a disciplined sequence. It creates a framework in which numbers, causes, and control come together.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.
Complexitydifferent
MediumLowHighMedium
Timedifferent
1-4 Wochen45-120 min2-12 Wochen1-3 h
Participantsdifferent
5-202-83-102-6
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineWaste Map, Prioritized Waste, Improvement BacklogProject Charter, Measurement Plan, Cause Analysis, Control PlanStandard Work Sheet, Deviation List, Improved Standard, Training Needs
Tagsno overlap
UX researchTrackingBehavior
WasteLeanProcess improvement
Continuous improvementQualityProcess improvement
LeanProcessQuality
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