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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration of VUCA Scan with its method-specific working model.
Systems Thinking
VUCA Scan
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.The VUCA Scan helps read difficult situations more precisely. Instead of treating unclarity as generally complicated, the method separates fast change, missing knowledge, systemic entanglement, and ambiguous interpretation.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.
Complexitydifferent
MediumLowHighHigh
Timedifferent
1-4 Wochen30-90 minHalf day0.5-3 Tage
Participantsdifferent
5-201-103-125-15
Formatdifferent
AsyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineVUCA Map, Response Options, Signal and Learning PlanLeverage Map, Action StrategyRich Picture, Root Definitions, Conceptual Models, Change Agenda
Tagsno overlap
UX researchTrackingBehavior
SensemakingUncertaintyComplexityStrategyForesight
Systems thinkingChangeStrategy
Soft systemsComplexitySensemakingSystems thinking
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