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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Story Points.
Agile
Story Points
Paper illustration for PERT Estimation.
Decision Making
PERT Estimation
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When teams want to rate complexity rather than hours, it creates a shared, relative scale. It sorts work by value, risk, and delivery ability. The result is captured as Point Estimates, Reference Stories, and Velocity Data.On complex initiatives, a plain average tends to understate just how uncertain the outcome really is. It separates options, evaluation criteria, and open risks. The result is captured as a PERT Estimate, Expected Value, and Risk Notes.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-4 Wochenlaufend, 1-5 min je Item15-45 min120 min initial, dann laufend
Participantsdifferent
5-203-91-83-6
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelinePoint Estimates, Reference Stories, Velocity DataPERT Estimate, Expected Value, Risk NotesHEART-GSM Table, Dashboard
Tagsno overlap
UX researchTrackingBehavior
EstimationAgileMeasurement
EstimationUncertaintyRisk
MetricsUX researchMeasurementSatisfaction
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