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| Criterion | ![]() UX Research Diary Study | ![]() Operations Standard Work Analysis | ![]() Operations 5 Whys | ![]() Operations Root Cause Analysis |
|---|---|---|---|---|
Purposedifferent | When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory. | When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. |
Complexitydifferent | Medium | Medium | Low | Medium |
Timedifferent | 1-4 Wochen | 1-3 h | 15-30 min | 1-4 h |
Participantsdifferent | 5-20 | 2-6 | 2-6 | 3-8 |
Formatdifferent | Async | Workshop | Workshop | Workshop + async |
Outputdifferent | Diary Entries, Longitudinal Patterns, Experience Timeline | Standard Work Sheet, Deviation List, Improved Standard, Training Needs | Root cause notes, Countermeasures | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan |
Tagsno overlap | UX researchTrackingBehavior | LeanProcessQuality | Root causeIncidentLeanProblem solving | Root causeProblem solvingQualityIncident |



