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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Stakeholder Mapping
Facilitation
Stakeholder Mapping
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-4 Wochen60–90 min120 min initial, dann laufend1-2 h
Participantsdifferent
5-202-83-64-12
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineStakeholder Map, Engagement Plan, Risk NotesHEART-GSM Table, DashboardAlignment Map, Open Issues, Decision Questions
Tagsno overlap
UX researchTrackingBehavior
StakeholdersAlignmentFacilitationChange
MetricsUX researchMeasurementSatisfaction
AlignmentStakeholdersStrategyFacilitation
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