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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
A hypothetical failure makes concrete risks, signals, and fitting mitigations visible.
Decision Making
Pre-Mortem
Paper illustration for Argument Mapping
Decision Making
Argument Mapping
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.In early initiatives with many uncertainties, planning quickly turns too optimistic. A pre-mortem makes the expected failure visible in advance and sharpens the view of causes, gaps, and countermeasures.When statements, evidence, and counterarguments get mixed up, a debate quickly loses its structure. Argument Mapping breaks a thesis down into its reasoning and makes visible what it really rests on.
Complexitydifferent
MediumHighLowMedium
Timedifferent
1-4 Wochen0.5-3 Tage20–45 min1-3 h
Participantsdifferent
5-205-15Small cross-functional group1-8
Formatdifferent
AsyncWorkshopWorkshopWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineRich Picture, Root Definitions, Conceptual Models, Change AgendaRisk list, Mitigation plan, Assumption logArgument Map, Evidence Gaps, Decision Rationale
Tagsno overlap
UX researchTrackingBehavior
Soft systemsComplexitySensemakingSystems thinking
RiskDecisionFailurePlanning
SensemakingDecisionRationale
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