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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.
Complexitydifferent
MediumHighHighMedium
Timedifferent
1-4 Wochen0.5-3 TageHalf day60-180 min
Participantsdifferent
5-205-153-124-20
Formatdifferent
AsyncWorkshopWorkshopWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineRich Picture, Root Definitions, Conceptual Models, Change AgendaLeverage Map, Action StrategyCynefin Map, Domain-specific Actions, Sensemaking Notes
Tagsno overlap
UX researchTrackingBehavior
Soft systemsComplexitySensemakingSystems thinking
Systems thinkingChangeStrategy
ComplexitySensemakingDecision
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