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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Paper illustration for Evaporating Cloud.
Systems Thinking
Evaporating Cloud
Rich Picture workspace showing the question, observations, and next decision.
Systems Thinking
Rich Picture
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.The method makes visible why two seemingly incompatible demands arise and which assumption must be tested to resolve the conflict.A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early.
Complexitydifferent
MediumHighMediumLow
Timedifferent
1-4 Wochen0.5-3 Tage60-120 min30-90 min
Participantsdifferent
5-205-152-82-10
Formatdifferent
AsyncWorkshopWorkshopWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineRich Picture, Root Definitions, Conceptual Models, Change AgendaConflict Cloud, Assumption List, Breakthrough Ideas, Next ExperimentsRich Picture, Problem Framing Notes
Tagsno overlap
UX researchTrackingBehavior
Soft systemsComplexitySensemakingSystems thinking
Theory of ConstraintsAssumptionsSystems thinking
Systems thinkingSoft systemsFramingVisualization
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