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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Paper illustration of a yellow story card, blue rule cards, green example cards and a red question card on a light workspace.
Agile
Example Mapping
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.When a story carries business rules and exceptions, it brings clarity before implementation. It makes examples, open questions, and boundaries visible enough that the logic becomes jointly sound.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-4 Wochen1-3 h30-60 min1-4 h
Participantsdifferent
5-202-83-73-8
Formatdifferent
AsyncWorkshopWorkshopWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineCause Tree, Evidence Notes, CountermeasuresExample Map, Acceptance Criteria, Open QuestionsProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
UX researchTrackingBehavior
Root causeTreeIncidentQuality
Behavior-Driven DevelopmentRequirementsExamplesRefinement
Root causeProblem solvingQualityIncident
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