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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration of RAID Log with a method-specific labelled workspace.
Delivery
RAID Log
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-4 Wochen30 min Setup, dann laufend15-30 min1-4 h
Participantsdifferent
5-201-3 maintaining, briefing for everyone2-63-8
Formatdifferent
AsyncAsyncWorkshopWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineRAID Log, Status Report SourceRoot cause notes, CountermeasuresProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
UX researchTrackingBehavior
RiskTrackingStakeholdersGovernance
Root causeIncidentLeanProblem solving
Root causeProblem solvingQualityIncident
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