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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Problem Interview
Product Discovery
Problem Interview
Paper illustration of a branching impact map with a Why goal at the root, actor circles, How behavior changes and What options.
Product Strategy
Impact Mapping
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.When a goal needs to be connected to several possible paths, it shows chains of impact instead of feature lists. It connects business goal, behavior change, and measures.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-4 Wochen30-60 min je Interview45-90 min1-4 Wochen
Participantsdifferent
5-205-12 Interviews3-83-10 Kunden
Formatdifferent
AsyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineProblem Evidence, Risk Notes, Customer SegmentsImpact Map, Outcome Hypotheses, Delivery OptionsConcierge Learnings, Service Blueprint, MVP Risks
Tagsno overlap
UX researchTrackingBehavior
DiscoveryInterviewsValidation
OutcomesStrategyBehaviorPlanning
MVPValidationServiceDiscovery
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