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| Criterion |  UX Research Diary Study |  Systems Thinking Leverage Points |  Business Strategy Balanced Scorecard |  UX Research HEART Framework |
|---|---|---|---|---|
Purposedifferent | When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory. | Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy. | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. |
Complexitydifferent | Medium | High | High | Medium |
Timedifferent | 1-4 Wochen | Half day | Halber Tag bis mehrere Wochen | 120 min initial, dann laufend |
Participantsdifferent | 5-20 | 3-12 | 4-12 | 3-6 |
Formatdifferent | Async | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Diary Entries, Longitudinal Patterns, Experience Timeline | Leverage Map, Action Strategy | Balanced Scorecard, Strategic Measures, Initiative Map | HEART-GSM Table, Dashboard |
Tagsno overlap | UX researchTrackingBehavior | Systems thinkingChangeStrategy | StrategyMetricsExecution | MetricsUX researchMeasurementSatisfaction |