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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumHighMediumLow
Timedifferent
1-4 Wochen2-8 h1-3 h15-30 min
Participantsdifferent
5-202-85-302-6
Formatdifferent
AsyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineProblem Analysis, Decision Analysis, Risk PlanConsensus Clusters, Theme Titles, Priority AreasRoot cause notes, Countermeasures
Tagsno overlap
UX researchTrackingBehavior
Problem solvingRoot causeDecisionOperations
FacilitationConsensusWorkshopAlignment
Root causeIncidentLeanProblem solving
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