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| Criterion | ![]() UX Research Diary Study | ![]() Product Discovery Kano Model | ![]() Delivery Cost of Delay | ![]() UX Research HEART Framework |
|---|---|---|---|---|
Purposedifferent | When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory. | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | Helps clarify scope, order, and delivery flow in concrete terms. It makes work, constraints, and sequence manageable. The result is captured as a Cost of Delay table and prioritization sequence. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. |
Complexitydifferent | Medium | Medium | High | Medium |
Timedifferent | 1-4 Wochen | 1-2 Tage | 90-180 min | 120 min initial, dann laufend |
Participantsdifferent | 5-20 | 10-50 | 3-8 | 3-6 |
Formatdifferent | Async | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Diary Entries, Longitudinal Patterns, Experience Timeline | Kano Matrix, Feature Classes, Priority Themes | CoD Table, Prioritization Sequence | HEART-GSM Table, Dashboard |
Tagsno overlap | UX researchTrackingBehavior | SatisfactionPrioritizationCustomer | PrioritizationDeliveryEconomicsDecision | MetricsUX researchMeasurementSatisfaction |



