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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
A paper-based illustration representing Context Canvas with its core stages and visible working result.
Product Discovery
Context Canvas
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When an environment of users, systems, and constraints is hard to grasp, it puts the context compactly on the table. It creates a clear reading of influence, boundary, and dependency.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-4 Wochen1-2 Tage1-3 Wochen45-90 min
Participantsdifferent
5-2010-504-12 Beobachtungen3-10
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineKano Matrix, Feature Classes, Priority ThemesField Notes, Workflow Insights, Pain PointsContext canvas, Open questions, Shared context notes
Tagsno overlap
UX researchTrackingBehavior
SatisfactionPrioritizationCustomer
UX researchObservationContext
ContextFramingRequirementsCanvas
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