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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration for ALPEN Method
Operations
ALPEN Method
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-4 Wochen1-2 Tage10-20 min daily120 min initial, dann laufend
Participantsdifferent
5-2010-5013-6
Formatdifferent
AsyncWorkshop + asyncAsyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineKano Matrix, Feature Classes, Priority ThemesDaily Plan, Time Estimates, Review NotesHEART-GSM Table, Dashboard
Tagsno overlap
UX researchTrackingBehavior
SatisfactionPrioritizationCustomer
PlanningTime managementProductivityOperations
MetricsUX researchMeasurementSatisfaction
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