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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration for ABC Analysis
Operations
ABC Analysis
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-4 Wochen1-2 Tage30-60 min20-45 min
Participantsdifferent
5-2010-501-53-12
Formatdifferent
AsyncWorkshop + asyncAsyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineKano Matrix, Feature Classes, Priority ThemesABC Classification, Focus Rules, Control ListLessons learned, Action items, Event summary
Tagsno overlap
UX researchTrackingBehavior
SatisfactionPrioritizationCustomer
PrioritizationOperationsPortfolio
LearningOperationsImprovement
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