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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
MediumMediumHighLow
Timedifferent
1-4 Wochen0.5-5 TageHalf day30-120 min
Participantsdifferent
5-204-103-122-6
Formatdifferent
AsyncWorkshopWorkshopWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineKaizen Charter, Waste List, Improvement Experiments, Standard Work UpdateLeverage Map, Action StrategyObservation Notes, Improvement Ideas
Tagsno overlap
UX researchTrackingBehavior
LeanContinuous improvementOperations
Systems thinkingChangeStrategy
LeanObservationProcessOperations
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