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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
A paper-based illustration representing Context Canvas with its core stages and visible working result.
Product Discovery
Context Canvas
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.When an environment of users, systems, and constraints is hard to grasp, it puts the context compactly on the table. It creates a clear reading of influence, boundary, and dependency.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-4 Wochen1-3 Wochen45-90 min1-3 Wochen
Participantsdifferent
5-205-12 Interviews3-104-12 Beobachtungen
Formatdifferent
AsyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineJob Stories, Outcome Statements, Opportunity ListContext canvas, Open questions, Shared context notesField Notes, Workflow Insights, Pain Points
Tagsno overlap
UX researchTrackingBehavior
CustomerOutcomesNeeds
ContextFramingRequirementsCanvas
UX researchObservationContext
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