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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration of a branching impact map with a Why goal at the root, actor circles, How behavior changes and What options.
Product Strategy
Impact Mapping
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Gap Analysis method illustration showing its working structure
Business Strategy
GAP Analysis
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When a goal needs to be connected to several possible paths, it shows chains of impact instead of feature lists. It connects business goal, behavior change, and measures.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-4 Wochen45-90 min1-2 Tage1-3 h
Participantsdifferent
5-203-810-302-8
Formatdifferent
AsyncWorkshopAsyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineImpact Map, Outcome Hypotheses, Delivery OptionsClick Heatmap, Success Rate, Design RecommendationsGap Matrix, Action Plan, Risk Notes
Tagsno overlap
UX researchTrackingBehavior
OutcomesStrategyBehaviorPlanning
UXNavigationFindabilityValidation
StrategyAnalysisPlanning
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