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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for OODA Loop.
Decision Making
OODA Loop
Paper scorecard with four perspectives, connected objective cards and columns for measures, targets and initiatives.
Business Strategy
Balanced Scorecard
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.In dynamic situations, decisions become outdated faster than they can be prepared. The OODA Loop holds observing, orienting, deciding, and acting together as a recurring rhythm so reaction does not slide into inertia.Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures.
Complexitydifferent
MediumMediumMediumHigh
Timedifferent
1-4 Wochen120 min initial, dann laufend15-60 min je ZyklusHalber Tag bis mehrere Wochen
Participantsdifferent
5-203-61-84-12
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineHEART-GSM Table, DashboardSituation Assessment, Decision Loop, Action UpdatesBalanced Scorecard, Strategic Measures, Initiative Map
Tagsno overlap
UX researchTrackingBehavior
MetricsUX researchMeasurementSatisfaction
DecisionChangeLearningStrategy
StrategyMetricsExecution
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