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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
Paper scorecard with four perspectives, connected objective cards and columns for measures, targets and initiatives.
Business Strategy
Balanced Scorecard
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs.Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.
Complexitydifferent
MediumMediumHighMedium
Timedifferent
1-4 Wochen90-180 minHalber Tag bis mehrere Wochen120 min initial, dann laufend
Participantsdifferent
5-203-64-123-6
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineGQM Table, Metric ProfilesBalanced Scorecard, Strategic Measures, Initiative MapHEART-GSM Table, Dashboard
Tagsno overlap
UX researchTrackingBehavior
MetricsMeasurementEngineeringAlignment
StrategyMetricsExecution
MetricsUX researchMeasurementSatisfaction
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