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| Criterion |  UX Research Diary Study |  Operations Gemba Walk |  Operations ABC Analysis |  Operations Process Mapping |
|---|---|---|---|---|
Purposedifferent | When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention. | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. |
Complexitydifferent | Medium | Low | Low | Medium |
Timedifferent | 1-4 Wochen | 30-120 min | 30-60 min | 1-3 h |
Participantsdifferent | 5-20 | 2-6 | 1-5 | 3-10 |
Formatdifferent | Async | Workshop | Async | Workshop |
Outputdifferent | Diary Entries, Longitudinal Patterns, Experience Timeline | Observation Notes, Improvement Ideas | ABC Classification, Focus Rules, Control List | Process Map, Handoff List, Improvement Backlog |
Tagsno overlap | UX researchTrackingBehavior | LeanObservationProcessOperations | PrioritizationOperationsPortfolio | ProcessOperationsImprovement |