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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration of Family Tree Analysis with its method-specific working model.
Operations
Family Tree Analysis
Iceberg Model method illustration showing its working structure
Systems Thinking
Iceberg Model
Paper illustration of MORT Analysis with its method-specific working model.
Operations
MORT Analysis
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.For a series of incidents with a similar pattern, the method arranges individual events as branches of a common origin. It makes visible which conditions keep recurring.The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring.For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps.
Complexitydifferent
MediumMediumLowHigh
Timedifferent
1-4 Wochen2-4 h30-60 minMehrere Tage bis Wochen
Participantsdifferent
5-202-62-102-6
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineFamily Tree Diagram, Pattern Notes, Systemic MeasuresIceberg Worksheet, Pattern Notes, Intervention IdeasMORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations
Tagsno overlap
UX researchTrackingBehavior
Root causePatternsIncidentSystemic
Systems thinkingRoot causePatterns
Root causeSafetySystemicIncident
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