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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration of Spotify Model Mapping with its method-specific working model.
Team Design
Spotify Model Mapping
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When a team landscape has grown without clear grouping, it maps roles and relationships onto the Spotify model. It clarifies responsibility, interaction, and load between teams. The result is captured as a Spotify model map and action list.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-4 Wochen45-90 min90-180 min1-2 h
Participantsdifferent
5-203-125-154-12
Formatdifferent
AsyncWorkshopWorkshopWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineExpectation Map, Alignment Notes, AgreementsSpotify Model Map, Action ListAlignment Map, Open Issues, Decision Questions
Tagsno overlap
UX researchTrackingBehavior
AlignmentStakeholdersTeam
TeamOrganizationAlignmentDiagnosis
AlignmentStakeholdersStrategyFacilitation
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