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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper board with the four ROAM fields Resolved, Owned, Accepted, and Mitigated.
Agile
ROAM Board
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-4 Wochen45-90 min20-40 min initial, dann laufend1-2 h
Participantsdifferent
5-203-123-154-12
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineExpectation Map, Alignment Notes, AgreementsROAM Board, Owner ListAlignment Map, Open Issues, Decision Questions
Tagsno overlap
UX researchTrackingBehavior
AlignmentStakeholdersTeam
RiskAgileTrackingAlignment
AlignmentStakeholdersStrategyFacilitation
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