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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration of the McKinsey 7S Framework with seven connected fields
Business Strategy
McKinsey 7S
Stakeholder Mapping
Facilitation
Stakeholder Mapping
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.McKinsey 7S checks whether Strategy, Structure, Systems, Shared Values, Skills, Style, and Staff fit together. Organizational misalignments become visible across multiple levers as a result.When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-4 Wochen45-90 min2-4 h60–90 min
Participantsdifferent
5-203-123-122-8
Formatdifferent
AsyncWorkshopWorkshopWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineExpectation Map, Alignment Notes, Agreements7S Assessment, Alignment Gaps, Change ActionsStakeholder Map, Engagement Plan, Risk Notes
Tagsno overlap
UX researchTrackingBehavior
AlignmentStakeholdersTeam
OrganizationStrategyAlignmentChange
StakeholdersAlignmentFacilitationChange
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