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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration for DACI
Decision Making
DACI
Paper illustration for RAPID
Decision Making
RAPID
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.In complex management decisions, clarity is often missing about who recommends, who agrees, and who makes the decision. RAPID creates this assignment and stabilizes decisions across several levels.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-4 Wochen45-90 min30-60 min45-90 min
Participantsdifferent
5-203-122-103-12
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineExpectation Map, Alignment Notes, AgreementsDACI Matrix, Decision Owner, Decision LogRAPID Role Map, Recommendation, Decision Log
Tagsno overlap
UX researchTrackingBehavior
AlignmentStakeholdersTeam
DecisionRolesGovernanceAlignment
DecisionRolesGovernance
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