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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
EventStorming on a long working surface: colored event cards form a business flow, friction points are marked, and a boundary separates different areas of responsibility.
Domain Modeling
EventStorming
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When a domain consists of many events, rules, and states, it creates a shared modeling space for the team. It bundles language, flows, and boundaries before domain knowledge fragments into siloed views.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-4 Wochen2-8 h1-3 h15-30 min
Participantsdifferent
5-205-122-82-6
Formatdifferent
AsyncWorkshopWorkshopWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineEvent Timeline, Ubiquitous Language, Boundaries, Open QuestionsCause Tree, Evidence Notes, CountermeasuresRoot cause notes, Countermeasures
Tagsno overlap
UX researchTrackingBehavior
Domain-Driven DesignEventsDiscoveryWorkshop
Root causeTreeIncidentQuality
Root causeIncidentLeanProblem solving
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